1. Step-by-Step Password Recovery Process
If you forget your Goperya login password, you can trigger an automated reset using your registered 11-digit Philippine mobile phone number. Follow these four steps: For direct partner portal access, connect via GoPerya Official.
Open Password Reset Screen
Navigate to the official login portal and tap Forgot Password? located immediately beneath the password input field.
Enter Registered Mobile Number
Input your 11-digit mobile phone number (Globe, TM, Smart, TNT, or DITO). Tap Send Verification Code. Explore our account registration guide and check the GoPerya games catalogue for complete details.
Verify SMS OTP Code
Check your phone inbox for an automated SMS containing a 6-digit OTP code. Enter this code into the portal form within 5 minutes.
Save New Password & Relogin
Create a strong new password containing at least 8 characters. Confirm the new password and log back in.
2. Resetting Your 6-Digit Withdrawal Transaction PIN
The 6-digit transaction PIN protects all outgoing cash withdrawals to GCash, Maya, or bank accounts. If you forget your withdrawal PIN, recover it safely inside the portal:
- Log into your account and open Account Center → Security Settings.
- Tap Reset Transaction PIN.
- Request an SMS OTP code sent to your registered mobile phone.
- Enter a new 6-digit numeric PIN (avoid simple sequences like 123456 or birth years).
3. Account Locking Cooldown & Security Shielding
To shield player accounts against automated credential stuffing and brute-force password guessing, Goperya enforces an automated security cooldown protocol: Explore our welcome deposit promotions and check the official domain checker for complete details.
- 5 Failed Attempts: Entering 5 consecutive incorrect passwords locks account access for 15 minutes.
- Do NOT continuously retry: Retrying during cooldown extends the lock period automatically.
- Use Official Support: If locked out permanently due to a lost SIM card, contact Live Support with valid KYC ID proof for manual recovery.